WHY CHOOSE MUCKOFF
MUCKOFF Hand Car Wash & Master Detailing is an Australian family owned and operated boutique service business with two centrally located retail sites; MUCKOFF South Yarra, at 5 Ellis Street and our newest site, MUCKOFF Malvern, at 1360 Malvern Road.
At MUCKOFF we aim to offer exceptional customer service that is friendly and professional with a client-centric approach, while delivering the very best in automotive care. We strive to work within and simplify our client’s demanding lifestyles, by tailoring our services to their needs; always striving to meet & exceed the most discerning customer’s expectations.
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WE OFFER EXCEPTIONAL SERVICE
Customer service and satisfaction are our focus. We want to offer you a professional, friendly & fuss-free experience every time, ensuring you and your car are beaming after every visit.
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WE SET THE BAR HIGH
We have extremely high-quality standards, along with rigorous processes and procedures. This ensures consistent service delivery along with the confidence & peace-of-mind that your car will look & feel fabulous each time you visit us.
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YOUR CAR IS IN GOOD HANDS
We have over 25-years of automotive experience. We work with and are trusted by some of Melbourne’s most prestigious car dealerships, reputable mechanical workshops & repair centres, as well as nationally recognised insurance companies. We are renowned for our know-how, can-do approach, and our outstanding service delivery. You can be sure your car is in good hands with us.
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WE LOVE CARS TOO
We know how special your car is to you, and how important it is to your busy lifestyle. We share your passion for cars and appreciate the pure pleasure of sitting-in and driving a freshly washed, cleaned & shining car. At MUCKOFF, it’s not just a car wash – regardless of make, model or vintage, we take great pride in caring for your ride.
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WE ARE ECO-FRIENDLY
On average, each MUCKOFF car wash uses less than 40-litres (or the equivalent of 2 standard buckets) of water, from initial to final rinse. That’s almost 3-times less than D-I-Y home car washing! Additionally, we are responsible for trade waste on-site, protecting & preserving our precious waterways, flora & fauna from harmful pollutants. These are just some of the many measures we take to ensure you’ve not only had the best hand car wash, but also been gentle on the environment.
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WE ARE COVID-SAFE
We have always had exceptional cleanliness, hygiene & presentation standards, and from early in the pandemic, we focused on re-educating our team on best practice and training on effective infection-control measures. We were and continue to be, at the forefront of developing and employing new COVID-Safe processes & procedures, as well as innovative technologies proven effective against COVID-19. Two (2) new ‘COVID-Specific’ services were developed and added to our Disinfection & Sanitation Range to help protect our staff, our customers & the broader community.
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WE WOULD LOVE TO HEAR FROM YOU
We’d love to hear from you. Your feedback enables us to better our business, improve our services and continue to service our valued clients for years to come. MUCKOFF welcomes your ideas, constructive feedback and compliments anytime both in person and via our website. You are the ‘heartbeat of our business’ and what you think, matters.
