BOOKING FORM

MAKE A BOOKING

Complete the following ON-LINE BOOKING REQUEST FORM to schedule a service at MUCKOFF Hand Car Wash & Master Detailing Centres.

Once this form is submitted, a member of our service team will contact you within 24-36 hours to confirm your booking via reply email or by telephone, to go through any necessary details. Online bookings must be made a minimum of 24 hours in advance.

If you would like same-day-service and wish to visit one of our sites today, please call us;

South Yarra - 5 Ellis Street - Mon-Sat, 7am-6pm - Tel: 03 9826 1100 

Malvern - 1360 Malvern Road - Mon-Sat, 8am-5pm - Tel: 03 9822 1988

Your Details




Vehicle Details



 


For a WASH service MUCKOFF will only hold a vehicle for a maximum of 2 hours from the time of completion (when a phone call is placed or sms is sent to the customer).

 

TIME FRAMES

When an online booking has been submitted and confirmation received, please follow the timeframes below as a guide only, as to how long your service will take:

· Basic Wash, 15-30 minutes
· Super Wash, 30-50 minutes
· Deluxe Wash, 40-60 minutes
· MUCKOFF Special (Interior or Exterior), 1.5-2 hours
· MUCKOFF Special (Full i.e Interior and Exterior), 2.5-3 hours
· For any Master Detailing Service or Specialty Service, we generally require the vehicle for a minimum of 10-hours. Exact timeframes will be advised based on the service selection and the requirements of each job. We do not want to rush your service, nor compromise the quality of our work. By allowing for the timeframe advised, we can ensure you will be completely satisfied with the end result.

NOTES

A MUCKOFF team member will contact you in order to confirm your booking, either by reply email or on the phone number provided on the online booking form, within 24-36 hours.

Bookings not confirmed by our staff may not have not been scheduled for whatever reason, and will fall into the ‘first-in first-served’ daily program.

If you require same-day-service, you must call your preferred location to book.

Bookings will be held for a 15-minute window from the preferred drop-off time, supplied on the booking form. If you are running more than 15-minutes late for any reason, please contact us via telephone to advise. Generally, after this 15-minute window, priority service cannot be guaranteed, as this is dependent on other bookings and work we have committed to. This may result in your service falling into the ‘first-in first-served’ daily program.

In saying this, we endeavour to accommodate our clients' needs whenever possible.

* These are add-on services to a Detailing service