MAKE A BOOKING

Please complete the BOOKING REQUEST FORM below to schedule a Service at MUCKOFF Hand Car Wash & Master Detailing Centres.

Once this form is submitted, you will receive a BOOKING CONFIRMATION EMAIL.

A friendly member of our service team may contact you via phone to discuss your booking, if required. Please check the approx. Time Frames below to ensure you allow enough time for the completion of your selected service.

1. Your Details




2. Vehicle Details



 

3. Service Details

- Duco Paint Protective Wax (From $99)

These are add-ons to our Master Detailing Services. These cannot be completed independently. Ask us about these options upon drop-off.

The prices above are based on small sized vehicles. Final price will be confirmed upon arrival and is dependent on size and condition of vehicle.

4. Date of Service

5. Time of Service


Click here to see our time frame estimates.

If you have specific pick-up time requirements, please discuss these with our Team Leader who can advise if this is practicable.

We will always do our best to accommodate where we can, however please understand that this is not always possible.

6. Membership

COVID-19 INFORMATION FOR CUSTOMERS

Things I should do BEFORE I visit MUCKOFF to help Reduce the Risk(s) of COVID-19:
  1. PLEASE CALL TO RE-SCHEDULE IF YOU ANSWER 'YES' TO ANY OF THE FOLLOWING QUESTIONS:
    • Do I feel unwell or have any cold/flu-like symptoms (fever, chills/sweats, cough, sore throat etc.)?
    • Have I tested positive to COVID-19 in the last 14-days OR am I awaiting the results of a test?
    • Have I been in contact with anyone who has tested positive to COVID-19 in the last 14-days?
    • Am I a traveller who has spent time in hotel or home quarantine in the last 14-days?

    IMPORTANT: If your vehicle has carried a COVID-Positive individual in the last 14-days, please inform us by phone prior to your arrival. This will enable us to take extra precautions and ensure the best service, process & procedure is utilised, to reduce the risk of potential spread of COVID-19.

  2. REMOVE/STORE PERSONAL BELONGINGS
    Personal belongings should be removed from the vehicle where possible or placed in a bag in the boot/cargo area of the car. This will allow us to undertake a thorough clean & disinfection of your cabin.
  3. REMOVE RUBBISH - USED MASKS / TISSUES / CUPS ETC.
    Rule of thumb: If it cannot be vacuumed, it should probably be removed.
    Please dispose of used face masks, empty cups/bottles, used tissues and any other rubbish from your floor, console & door pockets. This will reduce the likelihood of contact with possible contaminants & ensure a faster turn-around.
  4. ENSURE YOUR MASK IS ON BEFORE EXITING YOUR VEHICLE
    Please ensure your mask is on correctly (covering nose & mouth) before exiting your vehicle or engaging with our team.
  5. ENSURE AIR CONDITIONING IS OFF BEFORE EXITING YOUR VEHICLE
    Before exiting your vehicle, please ensure your air-conditioning / climate-control system is turned off, prior to switching off the ignition. Also, car-keys should be provided to our attendant (NOT left within the vehicle).

Click here to find out what MUCKOFF are doing in response to COVID-19.

TIME FRAMES

When an online booking has been submitted and confirmation received, please allow the turn-around time frames below as a GUIDE ONLY, as to how long your service may take.

Occasionally more or less time will necessary based on our daily schedule and/or the amount of work your vehicle will require based on its condition & cleaning needs. A more accurate time frame will be quoted by our team leader upon vehicle drop-off. We do not want to rush your service nor compromise the quality of our work; by allowing for the timeframe advised, we can ensure you will be delighted with the end result!

Our staff will telephone or text, to let you know when your vehicle is ready for collection.

ESSENTIAL WASH SERVICES

  • Basic Wash = 25-45 minutes
  • Super Wash = 60-75 minutes
  • Deluxe Wash = 75-90 minutes

PREMIUM WASH SERVICES

  • MUCKOFF Special Wash (Interior OR Exterior) = 2.5-3.5 hours
  • Full MUCKOFF Special (our ‘Mini-Detail’) = 3.5-4.5 hours

Master Detailing Services

  • Interior OR Exterior Detail = 8-24 hours
  • Full Detail = 24-48 hours
  • Ultimate Rejuvenation = 24-48 hours

CONT. TIME FRAMES

DISIFECTION & SANITATION SERVICES

  • Touch-Point Cleaning & Disinfection = 3-4 hours
  • Deep Cleaning & Disinfection = 24-48 hours

SPECIALITY & OTHER SERVICES

  • In-Car Air Quality Sanitation Treatment = 30 minutes extra
  • Headlight Rejuvenation = 2-4 hours
  • All other services = To be advised

OTHER NOTES

  • Bookings will be held for a 15-minute window from the scheduled booking time. If you are running late, please call us ASAP to advise. After this 15-minute window, priority service cannot be guaranteed, as there may be bookings scheduled directly after yours.
  • Likewise, we can only house a completed vehicle for a maximum of 1-hour post completion (and call/text).
  • In some instances, vehicles may need to be parked off-site/street parking due to space restrictions on premises.