MAKE A BOOKING
Please complete the BOOKING REQUEST FORM below to schedule a Service at MUCKOFF Hand Car Wash & Master Detailing Centres.
Once this form is submitted, you will receive a BOOKING CONFIRMATION EMAIL.
A friendly member of our service team may contact you via phone to discuss your booking, if required. Please check the approx. Time Frames below to ensure you allow enough time for the completion of your selected service.
COVID-19 INFORMATION FOR CUSTOMERS
Things I should do BEFORE I visit MUCKOFF to help Reduce the Risk(s) of COVID-19:
- PLEASE CALL TO RE-SCHEDULE IF YOU ANSWER 'YES' TO ANY OF THE FOLLOWING QUESTIONS:
- Do I feel unwell or have any cold/flu-like symptoms (fever, chills/sweats, cough, sore throat etc.)?
- Have I tested positive to COVID-19 in the last 14-days OR am I awaiting the results of a test?
- Have I been in contact with anyone who has tested positive to COVID-19 in the last 14-days?
- Am I a traveller who has spent time in hotel or home quarantine in the last 14-days?
IMPORTANT: If your vehicle has carried a COVID-Positive individual in the last 14-days, please inform us by phone prior to your arrival. This will enable us to take extra precautions and ensure the best service, process & procedure is utilised, to reduce the risk of potential spread of COVID-19.
- REMOVE/STORE PERSONAL BELONGINGS
Personal belongings should be removed from the vehicle where possible or placed in a bag in the boot/cargo area of the car. This will allow us to undertake a thorough clean & disinfection of your cabin.
- REMOVE RUBBISH - USED MASKS / TISSUES / CUPS ETC.
Rule of thumb: If it cannot be vacuumed, it should probably be removed.
Please dispose of used face masks, empty cups/bottles, used tissues and any other rubbish from your floor, console & door pockets. This will reduce the likelihood of contact with possible contaminants & ensure a faster turn-around.
- ENSURE YOUR MASK IS ON BEFORE EXITING YOUR VEHICLE
Please ensure your mask is on correctly (covering nose & mouth) before exiting your vehicle or engaging with our team.
- ENSURE AIR CONDITIONING IS OFF BEFORE EXITING YOUR VEHICLE
Before exiting your vehicle, please ensure your air-conditioning / climate-control system is turned off, prior to switching off the ignition. Also, car-keys should be provided to our attendant (NOT left within the vehicle).
Click here to find out what MUCKOFF are doing in response to COVID-19.